LL Bean Backpack Guarantee

by admin on July 21, 2009

My son is now 21 years old and a second semester college junior. When he started school, a Christian Pre-K school in a 3 year old program, I’d go the route of buying him a new backpack every year. Along about 5th grade when the book load got to be much greater, the book bags didn’t always make it through the year. When he was in 7th grade I bit the bullet and invested $70+ at LL Bean.

BEST MONEY I EVER SPENT!

In his junior year of high school something happened to the zipper of the bag. I called LL Bean and they replaced it free! Turns out it is a lifetime warranty. They did not have the same one in-stock so they replaced it with a “comparable” model (actually it was a better model).

Was $70 for a book bag a crazy amount of money to spend on a 12 year old?

At the time I thought so. Looking back, it is nine years later and that book bag cost me an average of $8 per year. I’m not sure what kind of book bag you can get for $8 per year each and every year. Obviously the earlier in your child’s school career that you purchase this the better as the cost per year decreases the more years you get out of the bag. I’m not sure I’d recommend going this route for anyone under a 5th grade just because, as I recall, for those under 10 getting a new book bag every year was a wonderful shopping trip! What to choose, who to choose, what colors, etc., etc. It is a delight to shop for a book bag when looks are the driving feature!

Anyhooo that’s my 2¢ about the great LL Bean book bags. Not only does he use it for school, he dragged it through Europe last summer, if he goes camping that is what he packs and he also uses it to schlep things other than books from Point A to Point B.

If you do decide to go this route, call LL Bean first to ask if their is a minimum purchase price on the backpack that they will guarantee. 1-800-341-4341

LL Bean Book Bags

Repair and Replace policy

Repairs and Replacement Parts

At L.L.Bean, we help our customers “Reduce, Reuse, Resole.” For a reasonable fee, we can extend the life of your L.L.Bean Boots. We can also repair many other products, including jackets, sleeping bags and tents. For details about repairs and our selection of replacement parts, please contact us at 1-800-341-4341.

{ 3 comments… read them below or add one }

Barbee July 21, 2009 at 7:44 pm

Actually my husband and I just LOVE LLBean! They are the only ones who sell the shoes he likes @ a reasonable price. He TORTURES his shoes-we both do.

There IS something odd about them though…recently they had a free shipping offer if you sign up for thier credit card. (I’m thinking: “We do FREE!”)

So anyhooo…my husband gets his fav pair of shoes for about $35 and is happier than a pig in slop…brand new credit card comes in the mail w/ this obscene credit limit.

Well…that’s just wierd. Economy being what it is and credit (supposedly) being tight. Hello???? it was a $35 pair of shoes for heavens sake! Not a used car!

Love them folks @ LLBean (even though they’re a little loopy w/ the credit). Never let you down and good quality stuff at reasonable prices.

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Dan July 22, 2009 at 11:58 am

LLBean rocks….not only because I work for them. The guarantee applies to anything purchased at LLBean. There’s no minimum purchase ever required.

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admin July 22, 2009 at 12:16 pm

Thanks for the reassurance, Dan.

Ann

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