Kmart Shop Your Way Rewards Program

by admin on November 5, 2009

Hmmm remember that Kmart Shop Your Way Rewards Program I told you about last week? Well it is supposed to roll out this Sunday. Check your store for details.

{ 125 comments… read them below or add one }

Lisa Neace November 13, 2009 at 10:50 am

does the st. marys ohio store have super double coupons daily up to 5??

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admin November 13, 2009 at 1:21 pm

Hi Lisa,

Give the store a call.

Ann

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Ronald LaCourse December 14, 2009 at 8:27 pm

I was registering for the shopyourwayrewards, but am not happy about putting my credit card number on it. Identity Theft is too big this time of year.

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judi November 13, 2010 at 9:01 am

I have a rewards card and I didn’t have to give an acct. #. I’ve never heard of this..

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Amy December 2, 2010 at 5:05 pm

You shouldn’t have to. I work at K-Mart and it is not needed to appy.

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joyce March 14, 2011 at 12:47 pm

you don’t put your credit card number on your shop your way reward card

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joyce sandige March 26, 2012 at 11:57 am

I don’t remember using a credit card except for the sears card. Do I have to put my credit card no. on this web site?

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admin December 14, 2009 at 8:36 pm

Ronald I never put in a CC#. No way would I put one one in and attach it to a card I could lose either. If you were asked for a CC number, double check to see if it was a real Kmart site.

Ann

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Gordon Parsons January 10, 2010 at 11:51 am

I have gone to this site, and it asks me for a password. I can’t find any way to register to get a password. I registered in this program at my local K-mart store, but my card wasn’t recognized at the store. They told me to go on-line to register my purchases.
Please help me! I need a password!!

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Peggi K December 21, 2010 at 12:18 am

I too am having trouble getting my points credited to my card.

I think perhaps it is a scam if the points are over $1.00.

How can I get my receipt/points 75.99 recorded on my card?

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missie April 30, 2011 at 4:04 pm

i agree with you!!!

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admin January 10, 2010 at 12:08 pm

Gordon, did you go here?

If you have a card, register it. If you did and can’t remember the password, click the forgot your password link

Ann

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wilfredo January 26, 2010 at 7:57 pm

activate my card

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Carol Byrne June 15, 2010 at 1:54 pm

How do u know how much that u have on your shopyourway rewards?

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judi November 13, 2010 at 9:12 am

If u ask any cashier at the store u visit, can tell u ASAP. My Q is that I am an kmart employee, we all try to ask each and every customer if they have a rewards card. Sometimes we all forget. Asking if customers if they’d like to donate $ to a charity etc. Well, if we forget to ask about peeps rewards, we tell them they can redeem their rewards on line. But, I need to know how that is done to educate them. Well, I can’t figure out how to do this. Please, someone let me know how it is done. thx

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Lisa November 16, 2010 at 8:38 pm

When you make a purchase on a Sears Holding site (Sears.com, Kmart.com, Landsend.com, or Thegreatindoors.com) in the checkout page it will ask you if you would like to redeem your rewards card. Simply type in your member number and your pin number on back. I just redeemed mine on Saturday and it was very easy.

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Carol Byrne June 15, 2010 at 1:55 pm

How do u know how much u have on ur card??

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Beverly Neely July 25, 2010 at 2:41 pm

I was wondering how I sign up for this program and does the Greenville Ohio store have this program.

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Beverly Neely July 25, 2010 at 2:42 pm

I was wondering if the Kmart store in Greenville Ohio has this program and how do I sign up for it.

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patsy November 11, 2010 at 12:12 pm

how do i put points on from kmart reciepts

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Lisa November 16, 2010 at 8:52 pm

After you register for access on http://www.shopyourwayrewards.com there is an option on the left that say’s “Request Points Credit”. Just enter in your receipt info and wait. If the site is still down there is an 800 number on the back of the card you can call but there was a long wait due to alot of ppl calling since they are having problems with their new site.

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Sheila Wilson November 27, 2010 at 5:08 pm

I am a shop your rewards customer. My rewards card broke off my keychain. I was told that I would loose my point If I applied for another card. Today I was shopping and bought a Vapor Tibio and was going to use my rewards to buy the treatment. The caisher said Ineeded my card. I gave my phone no. and gave my ID. Does this mean I have lost my rewards I have built up???????????!!!!I am a true K-Mart customer !!!!!!!!!

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terry cantu November 29, 2010 at 9:49 pm

its hard to get on the website. it tells me that it is unavailable or no longer available. my questions is from one visit to kmart to another, i lost all the bonus points and base points. this was a visit span of about 5 days. why????

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jhaley February 4, 2011 at 4:28 pm

i also lost all of my points

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terry cantu November 29, 2010 at 9:51 pm

also, the associates at my kmart store dont know anything about this program. you ask them and they dont know, dont even give an option. Aren’t all associates trained on whatever is going on at Kmart????

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Bradford J. Bush December 4, 2010 at 2:02 am

I have been trying for about a week now to Unsubsribe to Shop Your Way Rewards. All of my emails have been ignored. I replied to the latest solicitation by suggesting that I may Cancel my Sears Credit Card, and stop shopping at Sears/Kmart. Everyday I get email from Shop Your Way Rewards. I am fed up with it all. So, please straighten out this mess or you shall lose me as a customer.

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Bradford J. Bush December 4, 2010 at 2:03 am

One other thing. Please keep me informed as to the Progress being made on this situation.

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Susan December 4, 2010 at 9:01 am

the acc. no. is on the back of your card not your credit card!

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Ivanelle Guerra December 16, 2010 at 1:29 pm

I am not able to create a profile on the Sears. com website for my Shop Your Way Rewards program. As I type in a password, it responds that the password is invalid. How can I reset it or how can I correct this?

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Linda Mclaughlin December 16, 2010 at 6:02 pm

How do I used the points I have

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Patricia Smith December 20, 2010 at 3:49 pm

I lost my rewards card and need to know how to get a replacement.

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cami abadie January 17, 2011 at 7:06 pm

lost my shop your card need a replacement with my same number

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Judy Boyer March 18, 2011 at 4:06 pm

I also lost my Rewards card & tried to get another one at my local K Mart. They said I did not need one now, just my Mem #. Is that true or do I have to get a new card? I have had nothing but trouble trying to redeem my points. Can’t you do something better for your customers. I really like to shop at my KMart & it is the only one still open in my city. If these things cannot be fixed, I will have to go back shopping all the time at the WalMart. Thanks, Judy Boyer

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MARY FULLERTON December 28, 2010 at 11:41 am

I lost my rewards card How do I get a new one??? Can I get credit for products bought without my card??? HOW

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donna haller January 17, 2011 at 8:28 pm

misplaced my card, forgot pass word, Do have points to redeem.New Email address

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Bea Stamps January 18, 2011 at 1:33 pm

I have some how got 2 rewards cards under 2 names … how can I combune the 2 together?

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Karen Prill January 24, 2011 at 7:46 pm

I understand I have two reward cards sites and I want to combine it to one.

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Rose Davis February 7, 2011 at 11:07 am

I need to know how to redeem my points off of two shop your way rewards cards. and how to encourage other to get those cards for free because they are hearing me about the card is free and its becoming an problem to get people to get those cards at Kmart’s fir free because then you become an explainer I don’t need to explain something for free I speaks for itself.

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ellen bigelow February 16, 2011 at 7:29 am

I had a recliner in Lay a way, and would like my reward points for it…they gave me a paper and said I must go on line now that the chair has been taken out of the store. Please help me reap my rewards points soon…thank you, Ellen Bigelow

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george lizotte March 18, 2011 at 6:16 pm

sgain i will try and get some response from you,, like i said before last year around sept. i purchased a new snowblower ,, priced around 575.00 and a new lawn mower priced around 175.00 and never got my points and my reply back. my silver card expired in 2/2011 and i never got a new one from shopyourwayrewards,,, i have tried to reach you my mail/e-mails and phone w/o any results,,,, very poor service and customer service,,,,, where are all my points for the purcheses i made,,,,,,,,,,

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Jody March 20, 2011 at 9:27 am

I do not shop @ sears or kmart. I don’t know how they got my email info to let me know that I have points. I have never registered either. I think this is a scam and am sending it to my Spam box.

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carolyn helg March 28, 2011 at 3:53 pm

I wanted to check the rules for your double coupons but your website says check with the store. I don’t want to go to the store unless I know how much you are doubling the coupons for and how many coupons you can use. Please let me know.

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lisa hayes March 29, 2011 at 10:30 pm

can someone give there points to another? we just need one card

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Faye Greenfield April 12, 2011 at 4:37 pm

I have lost my Kmart card and need a replacement. I don’t want to loose my points I have. I there a way to get a duplicate card with my same number.

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dotti April 19, 2011 at 6:59 pm

I wish to redeem points on my card from a purchase today. How? No place after being told this is the sight.

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Mike April 20, 2011 at 12:29 pm

I broke my card and have it replaces with a new one. How do I get my points moved over upon the the new one. I don’t want to lose them.

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amber lane April 22, 2011 at 2:23 pm

how come the people in the hendersonvill store are rud and uncaring they never help when some one gets hert they never come to help when my son feel over somthin in the flor they left . his head was bleeding and noone even asked if he was ok

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Jean Barrow April 27, 2011 at 11:29 am

I, too, have tried to get a new password but all I get is the message “sorry, cannot do that at this moment.” Frustrating.

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CINDY K MOSER May 4, 2011 at 12:32 am

NOW THAT I HAVE POINTS, I NEED TO KNOW WHAT THEY ARE WORTH AND HOW DO I CASH THEM IN.
SO FAR, NO ONE AT MY KMART HAS BEEN ABLE TO TELL ME.
NOW WHAT?

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bonnie couch May 5, 2011 at 5:48 pm

i would like to know how much rewards i have on my card

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Kathy Fox-Melville January 17, 2012 at 6:40 am

I had the same problem and have bought several things from KMart and Sears and when I check my points online under my name they have a membership # that is not mine and it says I have 0 points. I tried and tried to see if I had any points under my real membership # and finally found the best way to do it from home it to call 1-800-991-8708 and the menu there will give me my points. Finally I was able to find out. It should not be that hard. Also I am told that any clerk can tell you when you are checking out at a store. I usually shop online and not at the store so that option was out for me. I hope this helps you.

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bonnie couch May 5, 2011 at 5:54 pm

whats my rewards how much do i have

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Karla Creasey May 14, 2011 at 1:49 pm

I used my card until the numbers are worn off. It is unreadable! I need to get a replacement card, but do not see any options to order on. Please help! And thank you…….

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donald e. wallenmeyer June 9, 2011 at 11:21 am

I lost my card and need a replacemet in order to reedeem my points

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Joann Sanders(Charles) April 2, 2012 at 4:20 pm

I lost my rewards card the KMart store is located in Clinton,Oklahoma they said to tell someone on the shoppyourreward.com what and how do I to this? I don’t want anyone to use my rewards! Please help me or send me a new one

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c. raymer June 10, 2011 at 6:54 pm

no matter how much I purchase at k-mart / sears, I still show a negative
balance . what is with this program??? I have sent an e-mail to ask
you to cancel my card, but it is ignored and of course you are un-able
to TALK to anyone. What a program !!!!!

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Kathy Fox-Melville January 17, 2012 at 6:44 am

You may not be getting your reward points because you have to show your Shop Your Way Rewards Card to the checkout clerk each time you buy something at KMart or Sears and other participating stores. If you purchase things and do not show your card, you will not automatically get your reward points. I hope this helps you.

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Susan Brandt June 15, 2011 at 9:38 pm

I made a purchase at KMart in Great Falls, MT today and their computer was down so my rewards card did not work. They told me to get ahold of you and give you the number on my receipt and I would get credit for my points earned. Can you help me with this?

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C. Schlouch June 16, 2011 at 12:27 pm

I bought a flat-screen t.v. and wanted to use my rewards points toward the purchase and was told I cannot redeem them on any purchase without a sears credit card. How disappointing. Someone should have told me that when I signed up for this program! I do not wish to have a Sears credit card.

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pattyjo June 21, 2011 at 4:05 pm

I throw mine in the trash, after owning one since 09 I still have a negative balance, when I first got it it wasnt adding up any points so I quit using it, started using it about two months ago after a yr or so again and it still reads negative balance. Called the no. on the card about this they told me bc they are just now deducting points off my card for returns, one was a toaster which had bonus points well I didnt use my bonus card when I purchased the toaster but when I took it back they deducted the bonus points so Im sure this is what they have been doing all along, deducting off bonus points when I didnt even use the card in the first place!! They can shove this card where the sun dont shine!!!

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Sharon McDonald June 21, 2011 at 9:53 pm

I have 600 points and want to know what they are worth… Thank you.

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Kathy Fox-Melville January 17, 2012 at 6:47 am

I don’t know how they calculate the points but I have 4325 points and that is worth $4.00. Yeah, you have to have a ton of points to really help much.

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Tammy June 25, 2011 at 6:26 pm

I lost my card… how do i get anothr card and keep my points?

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segundo August 28, 2011 at 10:41 pm

i lost my rewards pleace how do i get another card and keep my points.

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mrs.smith July 5, 2011 at 2:09 pm

I made a $100 purchase and i wasnt ask for the card and i forgot to give the card so is there anyway i can get my points add to my card now.

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Victoria Schaeffer July 19, 2011 at 2:40 pm

I went to use my $88 worth of points at the Kent Island, Stevensville, MD 21666 on a purchase and their computer said “Suspended”. They said that there was nothing they could do.
What’s up with this card????? It’s the only Department store on the Island and I hate to use it. I knew this care was “criminal”. I am restoring a townhouse (here on the Island) and will no longer use K-Mart unless you recognize the credit I have on this card….

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James July 21, 2011 at 12:50 pm

We have been useing Kmart card around 2 years. First time we have been asked to punch in a pin number. Came home and wondered what to do. Looked at card and then the back, and in the lower right corner it showed pin and 8 numbers Would this be the pin they asked for

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Kathy Fox-Melville January 17, 2012 at 6:49 am

Yes

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Susan Bomyea July 24, 2011 at 12:11 pm

To whom it may concern,
I was in your store on Navarre ave on Sunday July 24,2011 I spent 51.77 and the registe4r wont take my reward #. The lady in the pharmacy said to give you a call # on back of card. I was put on hold for at least 20 min. trying to get my points put on my card. So I’m writing you to see if you can help me. my receipt #04168 072411 031 77534 My reward card #6059 2149 2603 6149 I would appreciate your help with this matter please call me 419-693-0038. This was not my fault for I had my card and she said the registers they were having problems with, Thank you Susan

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Virginia Kilfoyle July 24, 2011 at 2:31 pm

I’m a member.No. 7081101184315151.
Shopped at Kmart on 7/22 and was told by clerk that they were unable to record my points as your computer was down. I would like to receive credit for my purchases on that date.Receipt# o7o44o7221100661790.The cost of items came to $22.17. Please enter my credit in your shopmyrewards.

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Renee Nelson November 12, 2011 at 9:31 am

I can’t find where to register my points, because the person at the checkout failed to. The manager said that all I had to do was call the 800 no. however the person there left me on hold for 20 mins. twice! Now I can’t find where to go on the net as there are no direct directions as to this particular site either.

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John Hapka July 28, 2011 at 10:49 am

Please send Me My Rewards Card and Pin Number so that I can stiil
enjoy the benefits, of shopping at K Mart which I do quite often.

Thank You John Hapka

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Evelyn Bugaj August 2, 2011 at 1:55 pm

I have misplaced my Shopyourshoprewardscard. Could I obtain a replacement card?

I thank you.

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Peggy Thompson September 2, 2011 at 5:45 pm

I have lost my rewards card and I would like a replacement of that card.

Thank you

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Angel September 5, 2011 at 10:55 am

Set up your own pin #

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Janet September 15, 2011 at 1:54 pm

Oh yeh, this card is great–not. I got the email that said I had $14.49 on my card and I went to use it and got credit for .33 cents. Now can’t get hold of them to talk to anyone.

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Angie October 13, 2011 at 11:15 am

I don’t know how to work this to even get my card can someone help

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Angie October 13, 2011 at 12:13 pm

well I got in to get my card sometimes these things don’t make sense to me so I call my family had a stroke its hard to understand stuff but thank you any way

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miguel malave October 16, 2011 at 6:06 pm

I shop at kmart today (10/16/2011) and the young lady did not put my reward ID number on my card..

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Vandy Walker October 28, 2011 at 10:32 pm

I turned in my shoprewards application in my store a month ago and still have not seen my kit?

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shay williams October 30, 2011 at 9:46 pm

How do you check to see how much money you have on your rewards card?

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Kathy Fox-Melville January 17, 2012 at 6:54 am

Call 1-800-991-8708 and the menu will walk you thru. I found this out after many hrs. trying to find out if I was getting my points or not and how many I had. Online they say I have another member # and it has a 0 balance and I knew that wasn’t right.

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doris November 10, 2011 at 4:17 pm

how do I log in?

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doris November 10, 2011 at 4:19 pm

How do I log into shop your rewards plan?

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Rose Mitchell November 14, 2011 at 8:10 pm

I SIGNED UP IN THE STORE BUT FORGOT MY PIN. I TRIED TO SIGN UP ONLINE BUT WASN’T ABLE BECAUSE THE ALREADY HAVE ME EMAIL LISTED BUT I CAN’T LOG ON. I ASKED FOR HELP ONLINE AND GOT THE STANDARD EMAIL REPLY” WE WILL CONTACT YOU BLAH BLAH BLAH.

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Linda McNulty November 15, 2011 at 3:48 pm

I was told in the store to go to this website and put in a pin number. I was advised this is the only way I can use my points in the store. I was only able to do this, submit a e-mail. I can see I’m not the only one who has run into a problem. I hope I have better luck then the previous people who have e-mailed.

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Starr Reusser November 18, 2011 at 6:40 pm

Help please, they are saying I will lose my points – that is not fair – especially when I do not know how to use them — store is vague, called another number and they directed me to here.
How do I find out how many points I have, plus how to use them?????

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Kathy Fox-Melville January 17, 2012 at 6:57 am

Call 1-800-991-8708 and the menu will walk you thru. I found that to be the only way I could find out how many points and had and what they were worth.

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fred November 19, 2011 at 8:52 pm

i am tired of the store telling me that the “shop your ways” site is down and to contact K-MART directly.. several months ago i had to do that, and i never received my credits.. and again i have to contact you.. and now with this website, how do i load my purchase to receive the points? this is a good program, and i have used it before… just make it easier to navigate the site..

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Penelope November 21, 2011 at 3:46 pm

I did see online that my kmart store participates with double coupon days. The store told me that they never know which days it will occur and recommending registering online in the shop my way rewards with my rewards member number. I have gotten no response yet and it has been several days. I did pick up a kmart smart booklet with super coupons in another town to use in the kmart stores. Do these booklets get mailed to the shop my way rewards members or are we to pick up the booklets in the participating stores?

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Crystal Gwynn November 29, 2011 at 12:48 pm

Thank you Ann, I now have my new shop your way reward card number.
Now I want to know how to get my points off my oid card on to my new one

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vanella November 30, 2011 at 7:24 am

How do you transfer your points from your old card to the new one when you lost the old one?

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Brenda December 27, 2011 at 7:49 pm

GOOD LUCK!

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carmen December 6, 2011 at 2:38 pm

i’m all knew with this. I was told at kmart with the cashier that i have $70 something dollars and i went to the store to shop12/5/11. DEBRA cashier told me that i needed my card but i never got one and that i had to go on line for a pin how in the world do i go by this. sincerely a caring mom thanks

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Emalie December 15, 2011 at 11:47 am

How can I redeam my points now before the end of the year?

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Brenda December 27, 2011 at 7:48 pm

here’s the sad part, you have to purchase somethings, whatever you you need or want. Have the cashier scan your card, tell the cashier that you wnat to use your points NOW TOWARD THAT PURCHASE. DO NOT TAKE NO FOR AN ANSWER, AS YOU HAVE EARNED THEM. It should be that easy. That’s what I did right before Christmas.

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Diane Moore December 18, 2011 at 4:58 pm

I do not have a membership card, never recieved one. I have no pin # never have recieved one. I am suposedly a member of this program, recieve daily sales ads e-mail, and my purchase reciepts say I have 24,000 points so far. Please inform me how to recieve a card, pin, and how to redeem points. Thank you.

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Brenda December 27, 2011 at 7:42 pm

I just spent 40 minutes ON HOLD,,,,,, calling the 800 # on the back of my rewards card! To use your points, you tell the cashier when they scan your card that you want to use your points for the purchase you are buying right then. My issue is that I was sent an e mail stating that I only had to spend just under 30.00 just before Christmas to qualify for a 25.00 credit on my rewards card. Well I managed it. AND GUESS WHAT? It TAKES 30 DAYS TO GET IT ON YOUR CARD, AS PER “SEARS” JUST INCASE SOMETHING YOU PURCHASED GETS RETURNED IN WHICH CASE YOU DON’T QUALIFY! WHAT A CROCK!!!!

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Delores Collins December 27, 2011 at 7:57 pm

I have lost my card and do not know how to find my card number. all I have is the last four digits contact me by e-mail I have rewards points to use by 12-31-11 Please help me.

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Delores Collins December 27, 2011 at 7:59 pm

Please contact me at the above e-mail I am desprite.

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monica hart December 28, 2011 at 7:57 pm

I have lost my card and can’t remember the telephone number I listed…
can you tell me how I can get another card?

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SMS December 31, 2011 at 8:59 pm

I am already kmart shop your rewards base member and I went online to check the status of my account. Since i wasn’t register online It had ask for my email account and my member id. So i put it in and they change my member id and pin and made me a bonus member. Can anyone tell me if i can still use my previous shop rewards card because i have points on it.

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James Bailey January 3, 2012 at 10:49 am

To make sure that I am signed up for my points.

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marlene allison January 4, 2012 at 11:55 am

I lost my card and cannot redeem my points. Please send me my pin number.

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Beverly Graham January 16, 2012 at 10:14 pm

I would like to use my points but they say I need a pin number how do I get it.

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Krista Lail January 5, 2012 at 3:59 pm

I was shopping at K-Mart this morning an got a slip from the register that said to update my profile and when I tried to sign in, it wouldn’t accept it. What I believe happened is that when I signed up, I had a totally different e-mail and password. How do I change it? Krista Lail

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nancy anderson January 7, 2012 at 3:02 pm

How can I find out my pin number – do not have a card and just use my phone number. ALSO My kmart couldn’t give me the 5X pts. today from a coupon that I printed – I recd. it from shop your way rewards. They told me to call and I have had no luck. Today’s receipt was only $16.62 – which would be 83 pts.

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V Freeman January 7, 2012 at 7:17 pm

Make it easy!

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Christina crawford January 12, 2012 at 4:12 pm

I cnt get my pin number help

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Mahlon & Della Tuck January 21, 2012 at 10:51 am

I have been unable to contact you by phone. Why so you make that so difficult?
We have two account numbers and only one card. Our points are on the account for which we do not have a card, so, consequently, we cannot redeem them. I was told one was probably from Sears (we have a Sears account) and the other from Kmart. Please help me straighten this out.

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Nicole February 14, 2012 at 7:42 pm

Ok, I work at Kmart and I might be able to answer some questions…if you want to know how many points you have simply ask a cashier to price check your card. If you have 2 accounts I do not believe you can add them together. I don’t think you able to deactivate an account either. The rewards card is still somewhat new and not perfect yet. If you wanted to combined an account I would recommend just using all the points you have on one account and then get rid of that card and only use the other. I have lost my reward card and it does not seem like you can get a new one with the same member ID. If you need your pin number and don’t have your card you can easily text the word “pin” to 595959 and you will get a text back with your pin number. You can then go to the shopyourwayrewards website and change your pin number. I just changed mine to the same as my debit card so its easy to remember and I can use my points without the card. Also, if you are confused about how the points work you get 1 percent back of all of your purchases. 10 points equals a penny 100 equals 10 cents 1000 equals a dollar….hope this helps

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Lisa April 4, 2012 at 2:53 am

If you have more than one acct they can’t deactivate it. They merge it into the account that you want to keep active so you don’t lose any points. You really want to call to do this at 1-800-990-5427 so that way whenever you make a purchase you don’t have to worry that you points might be split between the multiple accounts and possibly expire. They don’t issue new cards anymore so make sure you tell them to merge it to the account you have a card for.

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carol m fry March 4, 2012 at 3:30 pm

Somehow i ended up with two numbers on shopyourwayrewards I bought a refridgerator earlier this year at sears and just ordered replacement parts for my washer and ordered a power adapter for my exercise bike, and no points were on either number. I have a card for one number in my purse. Can i just have one number to use, and cancel the other one? Will i be able to get rewards points for the fridge , replacements parts and power adapter i ordered yesterday?

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Lisa April 4, 2012 at 2:50 am

Call 1-800-990-5427 and have them merge your accounts to the member number on the card in your purse. Make sure you tell them which number you want to keep active so they don’t deactivate the card you have. They don’t issue cards anymore so hang on to it. And have them check to make sure that purchase is on there and you got your points. You might want to have the salescheck number and date handy in case it isn’t. The replacements and stuff is from Sears Parts Direct, you have to call them to have that manually adjusted. I tried to add my member number when I ordered it and it wouldn’t accept it. So you have to call. They answer calls Monday-Sunday 7am-11pm central time.

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Delores Murray March 9, 2012 at 5:27 pm

How do I get a copy of my card? I was in K-Mart purchasing and the cashier asked for my card. I had never received one, even though I registered.

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Lisa April 4, 2012 at 2:46 am

You can print your card from the website after you log in. Just click on the settings tab below your name and picture on the top left hand corner.

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joyce sandige March 26, 2012 at 12:01 pm

I need to get my I.D. no straightened out. Every time I go to K Mart the no. don’t work right: so I can’t get my points I can’t get it fixed right. please put something on my email to help me. thanks joyce

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Lisa April 4, 2012 at 2:39 am

I think your better off calling, it sounds like you might have more than one account. Call 1-800-990-5427 and they will get it straightened out for you and email you your member number.

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joan potts March 29, 2012 at 9:48 am

i never received my pin number and cannot find out how to get one

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Lisa April 4, 2012 at 2:37 am

You can text the word PIN to the number 595959 to get your pin number whenever you want to redeem or edit it to any 4-8 digit number of your choice online after registering at sywr.com

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Helen Willson March 30, 2012 at 2:18 pm

Helen Willson I have 2 receipts need my points put on?How

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Lisa April 4, 2012 at 2:35 am

You can either call their 800 number which is 1-800-990-5427 and I highly recommend calling them at night when the wait time goes down or you can add it online after you register at sywr.com and go to the retrieve missing points tab on the left. It will have an example receipt underlining all the things you need to enter.

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Delores Murray March 30, 2012 at 4:41 pm

I joined the rewards program but didn’t receive a card. Am I suppose to have a rewards card whem shopping at KMart? If so, how do I get one?

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Lisa April 4, 2012 at 2:24 am

The rewards program is completely virtual now so no cards. You do have the option of printing one from the website if you want otherwise just give the cashier your phone number to locate your account. You can text the word PIN to the number 595959 to get your pin number when you want to redeem or edit it to any 4-8 digit number of your choice online after registering at sywr.com just keep in mind that points due expire after 1 year so you want to make sure you redeem every year.

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Sheila Richardson May 9, 2012 at 10:23 pm

I have tried to post two receipts from last Saturday when the “rewards’ was down and couldn’t be posted. I have tried calling – waited for 45 minutes. Had to go. I tried going on line with no luck either until now. I’d like to post these two receipts to my account. How do I do that?

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